Refund policy

Hello there! We are a small business that utilizes a made-to-order business model. This means we don't hold any inventory and work with production partners to produce our inventory as needed. So, once you place an orders with us, we place the order with our suppliers to produce the items for you. We do this to keep our costs low and quality high!

We want to offer a quality guarantee for you. You can expect to receive the item(s) you ordered from us quickly, without any defects. If your item(s) arrived damaged, misprinted, or faulty, we'll offer you a refund or replacement item and let you keep the item!

Because we produce our items on demand with our production partners, we reserve the right to deny a refund or exchange for other reasons. Thank you, and we appreciate your business.

Unfortunately, we cannot accept returns on sale items or gift cards.

To start a return, you can contact us at jennifer@searchinghisgrace.com. 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at jennifer@searchinghisgrace.com. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at jennifer@searchinghisgrace.com.